Changing the Conversation: Promoting Acceptance in Mental Health

Discover how four nurses discuss the impact of people-centered language on reducing stigma and fostering a compassionate, respectful environment for mental health care. Learn how small changes in the words we use can make a big difference in patients' lives and care outcomes.

Mercy Nwankama, CRNP-PMH, MSN

3/19/20243 min read

In a recent discussion, four nurses gathered to talk about a crucial issue: how to create a more accepting and respectful environment for people with mental health challenges. This conversation highlighted the importance of using people-centered language and the need to shift away from exclusionary terms that can perpetuate stigma.

Alex: A Shift in Mindset

"As nurses, we often use clinical language to describe medical conditions, like saying 'diabetic' or 'schizophrenic.' But when it comes to mental health, I've realized how this can be harmful," Alex began. "We need to shift our mindset and language. Referring to someone as 'a person with schizophrenia' respects their identity beyond their diagnosis. This change promotes a more compassionate and accepting environment."

Alex’s reflection was met with nods of agreement. It was a moment of realization that the language they had been using, though efficient, was inadvertently contributing to the stigma surrounding mental health.

Jamie: Understanding the Impact

"I used to think that saying 'schizophrenic' was just clinical shorthand," Jamie added, "but I've learned it can reinforce stigma. Calling someone 'a person with schizophrenia' acknowledges their humanity and helps reduce the negative connotations associated with mental health disorders. By adopting people-centered language, we can make our patients feel more respected and understood."

Jamie’s words resonated deeply. The group understood that mental health patients often face a double burden: dealing with their symptoms while also combating societal judgment.

Taylor: The Challenge of Change

"In our busy practice, it's easy to fall into the habit of using labels," Taylor admitted. "However, mental health is different because of the stigma attached to it. Saying 'a person with bipolar disorder' rather than 'bipolar' can make a huge difference in how our patients perceive themselves and how society views them. It's a small change that can have a big impact on creating a culture of acceptance."

Taylor’s insight highlighted the practical challenges they faced. In the fast-paced environment of healthcare, using shorthand labels was convenient. Yet, they recognized that the extra effort to use respectful language was necessary for fostering a more inclusive atmosphere.

Isabel: Embracing People-Centered Language

"You're absolutely right," the mental health professional said. "Language shapes our perceptions and attitudes. Using people-centered language in mental health care is crucial for fostering a safe, respectful, and non-judgmental environment. It helps individuals feel valued beyond their diagnosis, encouraging them to talk openly about their experiences. This shift not only promotes acceptance but also supports better mental health outcomes by reducing stigma and empowering patients."

The conversation moved into discussing real-life scenarios. They imagined a patient, recently diagnosed with schizophrenia, hesitant to share their condition with friends or family for fear of being labeled. By referring to them as 'a person with schizophrenia,' rather than 'schizophrenic,' healthcare providers can help alleviate some of that fear, making it easier for patients to seek the support they need.

Real-Life Scenarios: Making a Difference

They discussed how using inclusive language could change patient interactions. For example, a nurse meeting with a new patient might say, "We're here to support you and address your needs as a person living with bipolar disorder," rather than, "We need to discuss your bipolar condition." This subtle shift shows respect and acknowledges the patient as a whole person, not just their diagnosis.

Another scenario involved explaining a diagnosis to a family member. Instead of saying, "Your child is schizophrenic," the nurse might say, "Your child has been diagnosed with schizophrenia. Let's talk about what that means and how we can support them." This approach fosters a more open dialogue, helping families feel less overwhelmed and more engaged in the care process.

Creating a Culture of Acceptance

As the discussion wrapped up, the nurses felt more committed than ever to changing their language. They realized that their words could either contribute to the stigma or help dismantle it. By adopting people-centered language, they would not only improve their patients’ experiences but also contribute to a broader cultural shift towards acceptance and understanding of mental health.

My Thoughts

Clearly, from this imaginary, but plausible conversation, creating a culture of acceptance in mental health care requires more than just changes in treatment protocols—it demands a fundamental shift in how we talk about and perceive mental health. By respecting individuals' identities and experiences through thoughtful language, we can build a safer, more inclusive environment that promotes healing and well-being for all. This conversation among the nurses serves as a powerful reminder that small changes in our words can lead to significant improvements in the lives of those we care for.

What We Do

At the Joy of Life Clinic, we offer administrative mental health services and treatments, and customize our services to meet your needs or your loved ones' specific needs. In our first meeting, we'll pinpoint current challenges and strategize the best solutions.

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